Denver Health (DH), a regional top acute care hospital, needed a load & performance (L&P) test to confirm that its new EHR system would perform adequately with a large number of end-users (doctors, nurses, support staff). However, the test had to be developed and run with very little DH staff support. DH also needed SLI (then SysTest Labs) to be flexible in their schedule to accommodate a changing development cycle.

Solution

SysTest Labs developed an L&P test solution for Denver Health that minimized DH staff time demands, enabled rapid test development, yet provided full function L&P test cases.  SysTest’s team optimized available DH staff time by using video capture to record staff use of the EHR system, documenting both the test cases to be done and the expected results.  Using the video files, SysTest’s team were able to develop multiple full length L&P tests in as little as one business day, enabling rapid turn-around in order to meet tight delivery schedules.  Then, aligning with DH’s unique L&P test needs, the SysTest team executed the L&P test scripts and delivered concise, easy-to-understand results.

Benefit

By using innovative approaches and flexible implementation, SysTest Labs enabled DH to confirm that its EHR System performed as needed in terms of hospital-unique project and institutional goals.  These approaches also enabled DH to keep its staff focused on medical services delivery, rather than diverted into IT support consulting.  Most importantly, SysTest Labs was able accommodate DH’s unique EHR testing needs without any increases in project cost or schedule impacts.

 

Denver Health Electronic Health Record Performance Testing Project

SysTest Labs provided Load & Performance (L&P) Test Services for Denver Health (DH), a regional top acute care hospital, to confirm that their new Electronic Health Record (EHR) system would perform adequately with a large number of end-users (doctors, nurses, support staff).

By using innovative approaches and flexible implementation, SysTest Labs enabled DH to confirm that its EHR System performed as needed in terms of hospital-unique project and institutional goals.  These approaches also enabled DH to keep its staff focused on medical services delivery, rather than diverted into IT support consulting.  Most importantly, SysTest Labs was able accommodate DH’s unique EHR testing needs without any increases in project cost or schedule impacts.

SysTest Labs’ services include:

  • Developed an L&P test solution for Denver Health that minimized DH staff time demands
  • Enabled rapid test development, yet provided full function L&P test cases
  • Optimized available Denver Health  staff time by using video capture to record staff use of the EHR system
  • Documented both the test cases to be done and the expected results
  • Using the video files, SysTest Labs team were able to develop multiple full length L&P tests in as little as one business day, enabling rapid turn-around in order to meet tight delivery schedules
  • Aligned with DH’s unique L&P test needs, the SysTest team executed the L&P test scripts and delivered concise, easy-to-understand results

 

Other:

Electronic Health Records HIT Performance Testing,

Denver Health, 4/2009 – 8/2009 

SLI provided Load & Performance (L&P) Test Services for Denver Health (DH), a regional acute care hospital, to confirm that its new Electronic Health Record (EHR) system would perform adequately with a large number of end-users.  By using innovative approaches and flexible implementation.  SLI enabled DH to confirm that its EHR System performed as required in terms of hospital-unique project and institutional goals.

Denver Health (Hospital) / E4 Services EHR Load & Performance Testing, 06/2009 – 02/2009

Jef Knutson served as Project Manager and Technical Architect for defined load testing approach for a major hospital’s Electronic Health Records (EHR) system and managed implementation and results reporting.

What we did

  • Test Script and Case Development
  • Software Testing
  • Quality Assurance
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